PRIVACY POLICY

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Privacy Policy

Agency 10 Insurance Privacy Policy

We value the relationship we have with our policyholders and understand that you trust us with personal information about yourself, your belongings and your family. This privacy statement is intended to assist you in understanding what information Agency 10 Insurance collects about you, how we use that information and the safeguards we have in place for this collected information.

We do not sell your personal information to anyone and do not share your customer information with others, except as permitted by law.

This privacy policy applies to our current and former customers who obtain our personal, family or household insurance products, as well as applicants, claimants and beneficiaries of those products. Personal information means information that identifies you personally and does not include information that we can get from a public source.

Please read the following information to learn more about how we collect, share and protect your personal information. Call us today at 763-551-1010 with any questions you may have, or to receive a FREE quote.

a man showing documents to a husband and wife

Information We Collect

We collect personal information about you to complete transactions you initiate, service and manage your account, and inform you about our products and services. We collect personal information about you from the following sources:

Information you provide on applications, other forms, or by phone. This may include information such as your name, address, and social security number.
Information regarding transactions with us, such as your payment history, policy coverage, and claims history.
Information we receive from consumer reporting agencies and other outside sources, such as motor vehicle reports, credit history reports and lien / leasehold reports.

How We Use Your Personal Information

We do not share your personal information with anyone except as permitted by law. We do not sell your personal information to third parties. We do not give your personal information to third parties for any type of promotional or marketing purposes not related to Agency 10 Insurance. What this means is that we disclose your personal information to parties as needed to administer, enforce, or service your policy, including:

We may share your personal information related to your transactions and experience with us with our insurance companies to better market our products and serve your insurance needs.
We may also share your personal information with parties other than our insurance affiliates, such as vendors who help us service your policy, settle claims, process your payments, properly rate your policy, and provide additional information to you about our insurance products.

Whenever we share your personal information with these other parties, we will protect your privacy with a confidentiality agreement that limits the use of your information to the service requested and requires consistency with this privacy policy. We may also share your information with government agencies, when required (including to assist in detection and prevention of fraud).

How We Safeguard Your Personal Information

We maintain physical, electronic, and procedural safeguards to protect your personal information. We limit access to your personal information to employees and others with a valid business need for the information. We hold our employees responsible for upholding our privacy standards.

Accessing and Correcting Your Personal Information

To review information we have about you, send a written request describing the kind of information you want to review. Within 30 business days of receiving such a request, we will provide a description of the requested personal information available and how you may request corrections.

We will identify the companies that have provided consumer report information about you and also name anyone we show as having received the information within two years prior to your request.

You may review the requested personal information at our offices or receive a copy of it for a reasonable fee. We will only provide personal information that we control and can reasonably retrieve, except information pertaining to insurance claims and legal actions.

To correct information about you, send a written request explaining your desired correction. Within 30 business days of receiving such a request, we will either make the requested correction or respond to you why we will not be able to do so. We cannot correct information we receive from consumer report agencies, such as your credit report. To do this, you must contact the consumer reporting agency that provided it.

If we make your requested correction, we will notify you in writing. If required by law, we will also notify others who may have given it to or received it from us. If we do not make the requested correction, you may file with us a concise written statement about your disagreement, including the information you think is correct. Your statement will then become part of your file. It will be sent to the same persons to whom we would send a copy of any correction or change.

For your protection, all requests must be in writing, and must include your full name, address, policy number (if applicable), social security number or driver's license number, and be signed and notarized and sent to:

Agency 10, Inc.

Customer Privacy Inquiries

6469 Sycamore Court N

Maple Grove, MN 55369

Updates and Feedback to This Privacy Policy

If we need to amend this privacy statement in the future, we will note the date of revision at the bottom of the page. If we make any substantial changes in the way we use your personal information, we will notify you and provide additional instructions as necessary.

*This is not a request for information or validation from you. Because we do not share your personal information outside of our agency except to administer, enforce, or service your policy, as noted above, it is not necessary for you to “opt out” or respond to us.

If you have further comments about this privacy policy you may address your comments to us:

Via e-mail to: MMacke@agency10.com

In writing to:

Agency 10 Insurance

co: Web Site Privacy Policy

6469 Sycamore Court N

Maple Grove, MN 55369

Thank you for choosing our agency for your insurance needs. We look forward to continuing to protect your home and auto. If you should ever decide to end your relationship with us, we will continue to treat your information pursuant to the policies and practices outlined in our privacy policy.

This privacy policy was revised on Nov 30, 2007.

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